1. Unplug the transceiver.
2. Remove IntelliPoint version 4.9 and IntelliType Pro version 2.3: a. Click Start, click Control Panel, and then double-click Add or Remove Programs.
b. Follow the on-screen instructions to remove the software, and then restart your computer.
3. Remove Windows XP Hotfix (SP2) for Bluetooth Wireless Devices. To do this, follow these steps: a. Click Start, click Control Panel, and then double-click Add or Remove Programs.
b. Follow the directions on the screen to remove the software, and then restart your computer.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
323183 (http://support.microsoft.com/kb/323183/EN-US/) Availability of Windows XP Service Pack 1 Support for Bluetooth Wireless Devices
4. Click Start, click Run, type regedit in the Open box, and then click OK.
5. Note To delete certain registry keys, you must change the permissions. To do this, right-click the key, click Permissions, and then click Allow Full control for the user EVERYONE.
Delete the following registry keys: • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\BTH
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\BTHENUM
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\Vid_045e... All where the DeviceDesc on the first sub-folder mentions Microsoft Bluetooth.
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96F-E325-11CE-BFC1-08002BE10318}\<NNNN> where <NNNN> is a set of four numbers and the DeviceDesc lists "Microsoft Wireless IntelliMouse Explorer for Bluetooth (IntelliPoint)")
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96B-E325-11CE-BFC1-08002BE10318}\<NNNN> where <NNNN> is a set of four numbers and the DeviceDesc lists "Microsoft Wireless Optical Desktop for Bluetooth Keyboard")
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002bE10318}\<NNNN> where <NNNN> is a set of four numbers and the DeviceDesc lists "Bluetooth Device (RFCOMM Protocol TDI)")
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BthEnum
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BthServ
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BTHUSB
Note You must leave the following key. You cannot delete it because you cannot change the permissions for the "CREATOR OWNER" account, which has it locked.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BTHPORT
6. Restart your computer in a clean-boot state. For additional information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:
310560 (http://support.microsoft.com/kb/310560/) How to Troubleshoot By Using the Msconfig Utility in Windows XP
7. Reinstall the Bluetooth stack: a. Put the Wireless Optical Desktop for Bluetooth CD in your CD-ROM or DVD-ROM drive, and then double-click My Computer.
b. Right-click the CD-ROM or DVD-ROM drive, and then click Explore.
c. Open the Prereq\BthStack\Enu folder.
d. Double-click Q323183_wxp_sp2_x86_enu.exe.
8. While your computer is in a clean-boot state, install the Wireless Optical Desktop for Bluetooth, IntelliPoint and IntelliType software.
9. Plug in your transceiver, restart your computer to the standard startup state, and then make sure that you have Bluetooth functionality.
